customer loyalty
A daily one minute briefing on the latest trends, statistics and industry news in the world of customer loyalty.
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Recent Briefings
Episode 70 - Sephora Updates Its Beauty Insider Loyalty Program
June 5, 2020, 7:42 p.m.
Episode 61 - What Some Companies Are Doing To Help During The COVID-19 Pandemic
March 30, 2020, 6:50 p.m.
Episode 60 - 5 Loyalty Program Metrics That Matter
March 27, 2020, 8:52 p.m.
Episode 59 - Loyalty from Franchisor to Franchisee
March 24, 2020, 9:26 p.m.
Episode 57 - 3 Signs Your Brand Isn't Telling a Winning Story (and How to Fix Things)
March 19, 2020, 9:26 p.m.
Episode 55 - Leveraging Connection and Progress to Become a Go-To Brand
March 11, 2020, 5:20 p.m.
Episode 53 - The Failure To Communicate
March 9, 2020, 10:57 p.m.
Episode 52 - How Life Insurers Can Boost Customer Numbers And Loyalty With Gamification And Rewards
March 5, 2020, 9:07 p.m.
Episode 51 - Can Loyalty Programs Remain Viable In A Cookie-less Era
March 4, 2020, 11:52 p.m.
Episode 50 - How To Distinguish Transactional Customer Relationship From An Emotional One
March 2, 2020, 3:16 p.m.